Medical Services

Specialist Doctor

Critical Care – Expert Multidisciplinary Support

Our Critical Care Department specializes in managing complex and life-threatening conditions with a team of intensivists, pulmonologists, cardiologists, neurologists, and anesthetists.

Emergency Care – 24/7 Rapid Response & Life-Saving Treatment

Our Emergency Department is fully equipped to handle all medical emergencies with speed, precision, and expertise. The 24/7 Emergency Care Unit at Empire Hospital offers:
Our Emergency & Trauma Team is certified in Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS), ensuring quick and effective medical interventions that save lives.

Why Choose Empire Hospital for Critical & Emergency Care?

Help Center

Have a query? Please check this question and answers

About Our Emergency Department

Our Emergency Department provides 24/7 care for medical, surgical, trauma, pediatric, cardiac, and other urgent conditions. We are fully equipped with advanced resuscitation equipment, a triage system, emergency diagnostics, and a multidisciplinary response team.

You should visit the ER for serious symptoms such as chest pain, difficulty breathing, severe bleeding, head injury, sudden weakness, seizures, loss of consciousness, severe burns, or trauma.

Yes, our Emergency Department operates 24/7, including weekends and public holidays.

Emergency Process and Patient Care

Triage is the process of prioritizing patients based on the severity of their condition. Critically ill or injured patients are treated first to ensure timely and life-saving care.

Patients are assessed and treated based on urgency. Life-threatening cases are seen immediately; others may have a short wait depending on the volume and severity of cases.

Our emergency team coordinates quickly with specialists from cardiology, neurology, surgery, pediatrics, and other departments to ensure rapid evaluation and treatment.

Emergency Facilities and Capabilities

We have emergency resuscitation bays, cardiac monitors, ventilators, trauma care setups, X-ray, ultrasound, and on-call CT/MRI facilities, as well as a pharmacy and lab services on-site.

Yes, Empire Hospital provides 24/7 ambulance service with trained paramedics and life-support equipment. You can call our emergency number to request immediate assistance.

Family and Communication

While immediate care areas may restrict visitors, our staff ensures that families are regularly updated and allowed to visit when appropriate.

Our emergency doctors communicate clearly with patients and families about diagnosis, treatment plans, and whether admission or further tests are needed.

Billing, Insurance, and Documentation

Most insurance providers cover emergency treatment. Our billing team assists with pre-authorizations and claim procedures where applicable.

In emergencies, treatment is not delayed for documentation. However, if possible, bring any available ID, insurance card, and previous medical records for better assessment.

Post-Emergency Care

Based on the diagnosis, the patient may be discharged with a prescription and follow-up instructions, admitted to a ward/ICU, or referred to a specialist for further care.

Yes, follow-up consultations with specialists or primary care physicians can be scheduled through our emergency team or hospital front desk.