Medical Services

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Specialist Doctor

Telemedicine

Empire Hospital is dedicated to making quality healthcare accessible to everyone, including those who are unable to visit the hospital in person due to their health condition. Through our telemedicine services, patients can easily connect with our team of expert doctors for consultations and diagnoses, ensuring they receive the care they need regardless of their location.

Many individuals in remote areas often struggle to access and afford healthcare services. With telemedicine, Empire Hospital has bridged this gap, offering access to specialists through a user-friendly software that provides a live video feed. Patients do not need to download any applications; they simply click on the provided link for a hassle-free consultation with a doctor.

During a teleconsultation, our general physician or specialty expert remotely examines the patient, reviews vital signs, takes medical history, provides assessment, diagnoses, and advises on treatment. This approach minimizes or eliminates the need for patients to travel to the hospital, saving time and effort.

The Department of Telemedicine at Empire Hospital utilizes telecommunications technology to enable healthcare professionals to evaluate, diagnose, and treat patients in remote locations. To book an appointment, patients can call us at +91 9978078050 or email us at info@empirehospitals.com. Your health is our priority, and we are here to provide you with the care you need, wherever you are.

Expansion of Telemedicine Services
  • 24/7 Availability – We offer round-the-clock teleconsultations for emergencies and urgent care.
  • Multi-Specialty Consultations – Our platform enables virtual access to specialists such as cardiologists, neurologists, dermatologists, and psychiatrists.
  • Second Opinions – We provide expert reviews of diagnoses and treatment plans for critical conditions.
Integration with In-Person Services
  • Seamless Referrals – We ensure smooth coordination between telemedicine and in-hospital visits for tests, procedures, or hospital admissions.
  • Home Care & Follow-Ups – Remote monitoring of post-surgical or chronic patients reduces the need for frequent hospital visits.
  • Second Opinions – We provide expert reviews of diagnoses and treatment plans for critical conditions.
Advanced Telemedicine Features
  • Wearable Device Integration – We enable real-time tracking of vital signs, such as heart rate and blood pressure, through connected devices.
  • Electronic Prescription & Lab Orders – Patients can receive e-prescriptions and book lab tests from home.
Insurance & Payment Options
  • Insurance Integration – We collaborate with insurance providers to cover teleconsultations.
  • Easy Payment Methods – Patients can make seamless transactions using UPI, credit/debit cards, and digital wallets.
Community Outreach & Awareness
  • Health Webinars & Virtual Camps – We organize online awareness programs about common health concerns.
  • Telemedicine in Rural Areas – Partnering with NGOs and local health centers allows us to provide virtual healthcare to underserved communities.
By incorporating these advancements, Empire Hospital is committed to making telemedicine services more comprehensive, accessible, and patient-centric, ensuring that quality healthcare reaches every individual in need.

Help Center

Have a query? Please check this question and answers

General Information

Telemedicine is a service that allows you to consult with a doctor remotely through video calls, phone consultations, or chat, without having to visit the hospital in person.
Telemedicine consultations are available for a variety of medical concerns, including general health advice, follow-up visits, mental health support, chronic disease management, and non-emergency issues.

Booking and Availability

You can book a telemedicine consultation by calling our Telemedicine Department, through our online appointment portal, or by visiting the hospital’s Telemedicine page for further details.
While some consultations are available 24/7, most telemedicine appointments are available during regular hours. Emergency telemedicine services may be offered as needed.

Technology and Requirements

To access telemedicine services, you will need a smartphone, tablet, or computer with a stable internet connection and a camera for video consultations. You may also be asked to download a secure video call app.
Depending on the service, you may need to use apps such as Zoom, WhatsApp, or a secure hospital platform for video consultations. Our team will guide you on how to set it up before your appointment.

Fees and Insurance

Many insurance plans cover telemedicine consultations, but coverage may vary. Please contact our billing department to check if your insurance plan includes telemedicine services.
Telemedicine consultations are generally affordable, with pricing depending on the type of consultation. Please check with our customer service for detailed fee information.

Consultation Process

After the consultation, our doctor will provide you with a summary of the discussion, treatment recommendations, and any follow-up instructions. You may also receive a prescription if necessary.
Yes, if the doctor deems it appropriate, they can provide a digital prescription after the consultation, which can be filled at any pharmacy.